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A Return and Refund policy usually consists of: time frame where customer gives enough time to cancel in advance 

• Terms of return (i.e. number of days) it depends time of the year , so please  email us or gives a call to find out more about this topic 
• State of returne.g. unworn)
• Process for return (i.e. how to initiate a return, how to contact customer service)
• Process of refund (i.e. terms of refund, duration, payment details)
• Contact details